iPAC Solutions Eurotherm Customer Loyalty Program
iPAC's Eurotherm customer loyalty program is open to all of our Eurotherm clients. To be eligible, you or your company, must have purchased a Eurotherm product from iPAC Solutions Pty Ltd (Formerly the Fox All Fidera Group) in the previous 12 months. The program provides value added benefits to you as outlined below. The program has three levels. Platnium, Gold and Premium. These levels are determined by the amount of Eurotherm equipment you or your company purchase per year. If you buy one controller a year you can still benefit from this program.
Our commitment to you as a member of our loyalty program is to provide you with value added benifits, your commitent to us is that you will purchase your Eurotherm products from iPAC Solutions.
YES I WANT TO JOINT UP JUST CLICK HERE TO REGISTER
Free Controller Configuration
For our Platinum and Gold customers the loyalty program allows you the benefit of free configuration of your controllers. This service provides you with a controller out of the box ready to install. iPAC will set the desired control strategy, configure the input, output, scale and alarming. The controller will be bench tested and prepared for installation. Premium members also benefit from this service through loyalty member discounting of our standard set up charges.
Note : This service is not extended to the Fox PAC product or programming of control strategies into controllers such as the 3504. It applies to configuring only. Loyalty memebers will enjoy discounts on programing as part of this program.
Note : This service is not extended to the Fox PAC product or programming of control strategies into controllers such as the 3504. It applies to configuring only. Loyalty memebers will enjoy discounts on programing as part of this program.
Free Telephone Support
Available to all loyalty members. Have a problem? Call our support centre for assistance.
Free Application Assistance
Available to our Platinum and Gold customers. Application assistance gives you access to our system engineers to discuss and design applications to be implemented in the Eurotherm product. Have application your not sure how to implement? Call iPAC solutions for the answer. As a loyalty customer we will assist you as part of your membership.
Free Training
iPAC Solutions provide customer training on all of Eurotherm products from the 3216 controller through to the FOX PAC control system. As a Platinum loyalty member you will enjoy this training as part of your membership. Training discounts are available to Gold members. iPAC will publish a training program. All you have to do is book in and attend. Training is carried out in our Sydney, Melbourne and Queensland offices.
Keep a eye out in your inbox for the next schedule.
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Keep a eye out in your inbox for the next schedule.
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Free Application and Engineering Documentation
As a Platinum, Gold or Premium member you have access to our library of documentation. This library will provide you with manuals, tips, application notes and specific information relating to the use of Eurotherm products. Simply join the program and gain access!
Priority Shipping
As a loyalty member you have available to you priority shipping of Eurotherm product from our stores in Sydney, Melbourne and Queensland. If a order is received form a loyalty member and the item is in stock it will be shipped same day guaranteed!
Note: Items that require configuration of modification are excluded. Order must be received no later than 2.30 pm
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Note: Items that require configuration of modification are excluded. Order must be received no later than 2.30 pm
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Priority Access to Emergency stock
For our platinum members we will make available emergency stock for those urgent applications or to cover the rare occasion a product fails or is damaged. Once you have registered and your membership status is established your iPAC Application engineer will establish your usage and advise you of product available to you as part of your personal emergency spare parts store. All part of the service when you are a iPAC loyalty member.
